About the Course
This course explores the transformative role of Artificial Intelligence (AI), Generative AI (Gen AI), and Agentics in modern supply chain management. As global supply chains become increasingly complex and data-driven, AI technologies are revolutionizing how organizations forecast demand, manage inventory, optimize logistics, and respond to disruptions. This course introduces key AI applications and cutting-edge innovations that are shaping the future of supply chains.
Participants will learn how AI and Gen AI improve operational efficiency, decision-making, and customer satisfaction across supply chain functions. The course also explores the emerging concept of Agentics—intelligent, autonomous agents that act on real-time data—to support supply chain automation, coordination, and resilience.
Course Objective
- To understand the role of AI, Gen AI, and Agentics in supply chain management
- To explore real-world applications of AI technologies in supply chain operations
- To gain insights into how intelligent agents are reshaping automation and decision-making in supply chains
Course Outline
- Introduction to AI in Supply Chain Management Overview of traditional vs. AI-driven supply chains
- Benefits and challenges of AI integration
- Applications of AI and Gen AI in the Supply Chain Demand forecasting and predictive analytics
- Inventory optimization and warehouse automation
- Customer service and conversational AI
- Gen AI for dynamic modeling and simulation
- Agentics: The Future of Intelligent Automation What is Agentics?
- Use of autonomous agents in procurement, logistics, and real-time tracking
- Integration with IoT and edge computing
- Case Studies and Industry Examples AI-driven transformation in top supply chains
- Lessons learned and best practices
- Building an AI-Ready Supply Chain Data readiness, infrastructure, and talent
- Ethics, governance, and risk management
Target Participants
This course is ideal for supply chain professionals, operations managers, data analysts, business leaders, and anyone interested in how AI and emerging technologies are revolutionizing supply chain management.
Certificate Requirements
- Completion of recorded webinar + quiz
- Pass the 10-item multiple choice with 80% mark
- Comment your feedback on the main page of the course
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The webinar was insightful.
great
AI, Generative AI, and Agentics are revolutionizing supply chain management by improving forecasting, automating decision-making, and enabling faster responses to disruptions. Generative AI helps create new scenarios and solutions, while intelligent agents act autonomously to optimize operations. Together, they make supply chains more efficient and resilient, though successful use depends on good data and skilled teams.
The lesson was clearly delivered and served its purpose of teaching me the application of artificial intelligence in SCM. It also enlightened me on the difference between AI, Gen AI, and Agentics, which I had no prior knowledge before this course.
This webinar was highly informative and timely, especially with the growing impact of AI and Gen AI in modern supply chains. Sir Felix Veroya explained complex concepts in a clear and practical way, making it easy to understand how agent-based systems and AI technologies can drive efficiency and innovation. I appreciated the real-world applications and examples shared throughout the session. A must-watch for professionals and students interested in the future of supply chain management!
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