The Hidden Power of Soft Skills: Small Behaviors, Big Impact

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OC

Oliver Calma

Date Published
February 06, 2026
Course Updated
February 06, 2026
Categories:
Innovation
Sustainability
Tags:

About the Course


This course explores how small everyday behaviors and soft skills can create powerful and lasting impact in both personal and professional environments. While technical expertise is important, soft skills such as communication, empathy, adaptability, and teamwork often determine long-term success, leadership effectiveness, and career growth.


Participants will discover how subtle habits, emotional intelligence, and interpersonal skills shape relationships, influence outcomes, and build trust. Through practical insights and real-world scenarios, this course demonstrates how mastering soft skills can significantly enhance performance, collaboration, and personal development.


Course Objective


  • To understand the importance of soft skills in personal and professional success
  • To identify key behaviors that influence communication, collaboration, and leadership
  • To develop practical strategies for strengthening emotional intelligence and interpersonal effectiveness


Course Outline


  • Understanding Soft Skills- Definition and significance of soft skills
  • Soft skills vs. technical skills
  • Communication and Active Listening- Clear and effective communication
  • Listening with empathy and understanding
  • Emotional Intelligence- Self-awareness and self-regulation
  • Managing emotions in challenging situations
  • Collaboration and Relationship Building- Teamwork and trust-building
  • Conflict resolution and constructive feedback
  • Adaptability and Growth Mindset- Embracing change and continuous learning
  • Building resilience through small behavioral shifts
  • Applying Soft Skills for Impact- Influence through everyday actions
  • Creating a positive and productive environment


Target Participants


This course is designed for:

  • Students and professionals seeking to improve interpersonal effectiveness
  • Leaders and team members aiming to strengthen collaboration and communication
  • Individuals interested in personal growth and emotional intelligence
  • Anyone looking to create meaningful impact through everyday behaviors

 

Certificate Requirements


  • Completion of recorded webinar + quiz
  • Pass the 10-item multiple choice with 80% mark
  • Comment your feedback on the main page of the course


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