Operational Analytics

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Course Overview

In this 60 minute e-learning course, Korina will share with us the foundations of Operational Analytics from its importance to some actual applications from her experience and expertise.


Korina Mercado

Korina A. Mercado (a.k.a Kon) is an Agile Sigma Coach, Speaker and Technical Content Writer. Currently working for an Airline Company as Strategy, Analytics and Optimization Manager. Her immense passion for Aviation Industry, Industrial Engineering and Data Analytics lead her to be a Resource Speaker for several events on different universities and organizations in the Philippines including IEshikawa and LSS Events like Process Improvement and Data Analytics: Why it matters? at Fiera de Manila for the 9th Six Sigma and Process Improvement Conference. Her recent talk is about Data Analytics - Service Industry for IHG-Intercontinental Hotels Group Analytics Team in PH. Korina is also a the Founder of Konsult NZ who aims to help startup businesses worldwide outsource expertise needed to better streamline their businesses. You may visit @KonsultNZ to know more of their story and service offerings.

Student Feedback


Course Rating


32 Reviews on “Operational Analytics

  1. As a young professional and an aspiring data analyst, this free course gave me a helpful overview on the importance and significance of operational analytics in various types of industries.

  2. Thank you Ask Lex PH for another free learning experience for all of us. The webinar is very timely especially now that we are on the digital era and every transactions and data gathering are done online through systems. Operational analytics is a familiar terminology for me but this webinar has given me more details of its importance and application in different industries.

  3. Thank you Ask Lex PH for a free introductory leaning experience regarding operational analytics. Since operational analytics is widely used in semiconductors industry, hoping to have a full training course regarding this.
    More power!

  4. The topic is very educative, and the speaker (Engr. Korina A. Mercado) is very informative on how she discuss each topic of Operational Anayltics. I would like to thank ASK LEX PH ACADEMY because once again they make a webinar that can benefits us especially we Industrial Engineering Students. Especially I would like to thank the guess speaker Engr. Korina A. Mercado for sharing her knowledge about the topic (Operatinal Analytics).

  5. The topic itself is very broad but the speaker was able to explain everything about operational analytics well and make us understand how easy it can be with the help of some tools.

  6. Thank you for the talk 🙂 it was very informative as well as helpful to us as an aspiring industrial engineer 🙂 hope you can make future seminar with this kind of content in the future. Good Day and Godbless !

  7. Thank you so much ASK LEX PH ACADEMY for this opportunity to attend this free seminar. It is very helpful and informative. It give us so much learnings!

  8. This seminar piqued my interest because I aspire to be a data analyst someday so I undoubtedly registered for this and I learned a lot of things like things about data mining, data interpretation, etc. This is very helpful and useful for me for my future endeavors as a future Industrial Engineer. Thank you AskLex PH!

  9. As an engineering professional who is into manufacturing operations, this is very timely in light of the increasingly tight competition and disruptive innovations in the manufacturing industry. Operational analytics will give knowledge workers an edge and help give insights on how to solve complex business and process problems.

  10. I appreciate how the speaker emphasized the importance of knowing the fundamentals of analysing the data because most of the people were not very knowledgeable in statistics, program language and linear algorithm which is really needed in the field. It is really an eye opener and reminder for me to patiently review those subjects and study as I gain the knowledge to be fit in this field of data analytics. Thank you very much Ask Lex as well as to the speaker.

  11. Thank you Ask Lex PH Academy and engr. Korina for the great discussion and course about “Operational Analytics”. The past webinars are mostly about “Data” Analytics, now that engr. Korina have enlightened us about the importance of Operational Analytics, it just proves that every part of the data processing is important.

    I have learned a lot from this webinar, I have been blessed with additional knowledge.

    Thank You and God Bless! 😀
    Stay Safe!

  12. As an Industrial Engineering student, it is a great opportunity for me to attend this webinar. It broadens my knowledge about operational analytics although it is not my passion. It made me curious more about this topic. Thank you.

  13. Instead of using dashboards or spreadsheets to understand your data, operational analytics stimulates action by effortlessly providing real-time data to the most relevant location in your business, regardless where it is. This would be a good suggestion for those working in big corporations to provide information that drives essential decisions, may it be major or little. Thank you, Engr. Korina and Ask Lex PH for enlightening me on this topic!

  14. The course familiarized me with Operational Analytics and how it is being made accessible and understandable even by the non-tech users. Thank you for the informative discussion, Engr. Mercado. And thank you for this opportunity, ALPHA.