Operational Analytics

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Course Overview

English, Filipino βˆ™ Self-paced (1 hr 15 mins)

About the Course

The process of using data analysis and business intelligence to improve efficiency and streamline day-to-day operations in real-time is known as operation analytics. This focuses on enhancing current operations and involves the use of a variety of data mining and data collection technologies to obtain more transparent data for business planning.

This is an introductory course that will teach you how to understand data and make better decisions with it. In addition, students will be taught statistical abilities and tools, as well as the value of operational analytics.

Course Objectives

  • To introduced analytics in general
  • To discuss how to transform raw data into an understandable form
  • Be introduced to Business Analytics
  • To discuss how to apply Operational Analytics to infrastructure, and industry
  • Discuss how to make dashboards capable for non tech users

Course Outline

  • What is Analytics?
  • Digital Transformation
  • Rise of Operational Analytics
  • Goal of Operational Analytics
  • Biggest Impact on Operationally intensive Industries
  • The Shifting Requirements of Analytics

Target Participants

Anyone interested in learning how Operational Analytics works.

Certificate Requirements

  • Completion of recorded webinar + quiz
  • Pass the Operation Analytics QUIZ with 80% mark 
  • Comment your feedback to the main page of the course


Korina Mercado


Korina A. Mercado (a.k.a Kon) is an Agile Sigma Coach, Speaker and Technical Content Writer. Currently working for an Airline Company as Strategy, Analytics and Optimization Manager. Her immense passion for Aviation Industry, Industrial Engineering and Data Analytics lead her to be a Resource Speaker for several events on different universities and organizations in the Philippines including IEshikawa and LSS Events like Process Improvement and Data Analytics: Why it matters? at Fiera de Manila for the 9th Six Sigma and Process Improvement Conference. Her recent talk is about Data Analytics - Service Industry for IHG-Intercontinental Hotels Group Analytics Team in PH. Korina is also a the Founder of Konsult NZ who aims to help startup businesses worldwide outsource expertise needed to better streamline their businesses. You may visit @KonsultNZ to know more of their story and service offerings.

Student Feedback


Course Rating


35 Reviews on “Operational Analytics

  1. Thank you so much ASK LEX PH ACADEMY for this opportunity to attend this free seminar. It is very helpful and informative. It give us so much learnings!

  2. Thank you for the talk πŸ™‚ it was very informative as well as helpful to us as an aspiring industrial engineer πŸ™‚ hope you can make future seminar with this kind of content in the future. Good Day and Godbless !

  3. The topic itself is very broad but the speaker was able to explain everything about operational analytics well and make us understand how easy it can be with the help of some tools.

  4. The topic is very educative, and the speaker (Engr. Korina A. Mercado) is very informative on how she discuss each topic of Operational Anayltics. I would like to thank ASK LEX PH ACADEMY because once again they make a webinar that can benefits us especially we Industrial Engineering Students. Especially I would like to thank the guess speaker Engr. Korina A. Mercado for sharing her knowledge about the topic (Operatinal Analytics).

  5. Thank you Ask Lex PH for a free introductory leaning experience regarding operational analytics. Since operational analytics is widely used in semiconductors industry, hoping to have a full training course regarding this.
    More power!

  6. Thank you Ask Lex PH for another free learning experience for all of us. The webinar is very timely especially now that we are on the digital era and every transactions and data gathering are done online through systems. Operational analytics is a familiar terminology for me but this webinar has given me more details of its importance and application in different industries.

  7. As a young professional and an aspiring data analyst, this free course gave me a helpful overview on the importance and significance of operational analytics in various types of industries.