Introduction to Quality Management System
JT
English, Filipino ∙ Self-paced (1 hr 15 mins)
About the Course
ISO 9001 Quality Management System is the world’s most popular management system standard. It is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. It provides a framework for consistent performance, reliable service and long-term continuous improvement. With the knowledge on the quality management system, the program leads can execute and deliver the requirements in the services and operations effectively.
This course will provide an overview of the overall quality management system. You'll see how a quality management system (QMS) is used to improve a company's goods and services in order to provide customer satisfaction. The ISO 9001 standards will be discussed.
Course Objective
- To learn about quality management systems.
- To grasp the quality improvement tools frequently requires fundamentals in perspective.
Course Outline
- Quality as defined
- What is ISO 9001?
- Main changes in the ISO 9001:2015
- Seven quality management principles
- Five basic steps to get QMS started
Target Participants
For professionals who would like to learn more about the quality management system. It will also be a great step ahead for students who want to pursue a career in this industry.
Certificate Requirements
- Completion of recorded webinar + quiz
- Pass the 10 item multiple choice with 80% mark
- Comment your feedback to the main page of the course
The webinar was quite informative with regards on how ISO 9001 is often applied in a variety of industries.
The webinar was an excellent beginning to quality management for beginners. It has alot of key concepts in a comprehensive yet understandable manner. Whether you're new to the field or not, I highly suggest attending similar sessions to gain valuable insights
QMS is one of my favorite subjects during my college days. It piqued my interest because of the information about improving process and management at any types of work. Quality management principles is very applicable in manufacturing workplace, since that type of work is fast paced and requires large engagement, it helps to improve ourselves to become efficient and effective worker and a leader in any industry.
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