Continuous Improvement in the New Normal

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Course Overview

English, Filipino ∙ Self-paced ∙ 1 hour

About the Course

Continuous improvement, also known as continual improvement, is the process of continuously improving products, services, or processes through incremental and breakthrough improvements. These initiatives can aim for “incremental” improvement over time or “breakthrough” improvement all at once.

This course will teach you about Continuous Improvement and how to avoid pitfalls in the New Normal.

Course Objective

  • To discover the definition and purpose of Continuous Improvement
  • To understand the significance of continuous improvement
  • To learn how to avoid the pitfalls of doing Continuous Improvement in the new normal
  • To understand the purpose and benefit of Process management roles
  • To refresh different improvement methods
  • To gain a better understanding of the framework of improvement methods

Course Outline

  • Process of delivering improvement
  • Continuous Improvement Approaches
  • Kaizen
  • Process Management Roles
  • Improvement Methods
  • Combining Design Thinking, Lean Startup and Agile
  • How to avoid the Pitfalls of Continuous Improvement Initiative in the New Normal
  • Continuous Improvement Predictions moving forward

Target Participants

It is for all the interested individuals that want to know more about the overview of Continuous Improvement in the New Normal and its relevance.

Certificate Requirements

  • Completion of recorded webinar + quiz
  • Pass the 10 item multiple choice with 80% mark
  • Comment your feedback to the main page of the course

Continuous Improvement in the New Normal


Felix Veroya, PIE, MBB, CSM, CHBA, DHum

Felix has a total of ten (10) years working experience in helping individuals and organizations to build and utilized competencies in Continuous Improvement, Innovation and Analytics across the fields of Academics, Logistics, Supply/Chain, Manufacturing, Training and Consulting for SMEs up to multinational corporations. He has proven skills relating to business administration, people management, research, statistical analysis, workshop facilitation and consulting. He was able to complete and coach projects utilizing proven tools and methodologies such as DMAIC (Six Sigma), SCORE (Lean), Design Thinking (Innovation) and self-initiated improvement frameworks on OEE/Capacity Improvement, Preventive Maintenance Time Reduction, Mistake Proofing, Quick Engineering Solutions, Idea Management, etc. He also published an international book entitled Introduction to Statistical Process Control: A Problem Solving Process Approach (ISBN: 978-87-403-1849-4) under Bookboon Ltd. Under a Denmark based e-book publisher and a local book entitled Creativity Tools: Develop Creative Solutions to Problems and Opportunities (ISBN: 978-621-8114-38-8). He is a Certified Industrial Engineer, an Associate ASEAN Engineer, a Certified Lean/Kaizen Facilitator, a Certified Lean Six Sigma Master Black Belt and a Certified Design Sprint Master. Felix also leads international initiatives to the Philippines as Chairman of the International Association of Innovation Professionals (IAOIP) and National President / Country Manager for Association for Manufacturing Excellence (AME). He has been elected as a Board Director of the Lean (Operational Excellence) Division of the Institute of Industrial & Systems Engineers (IISE). With all the initiatives he designed and deployed to the Industrial Engineering community here in the Philippines, he has been conferred with an Honorary Doctoral Degree (Honoris Causa) by the Asian Seminary Leadership and University of Oklahoma.

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